NetResults ProblemTracker
Blocking and Unblocking Workgroups

To block or unblock workgroups, click on the Admin button on the Button Bar, select the radio button that corresponds to this option, then click on the Continue button.

When performing maintenance or making administrative changes to your database, you may find it useful to block the workgroup from user access.

Each workgroup and its block / unblock status will be listed. To block a workgroup, select the radio button to the left of the workgroup name, click on the Block button, then click OK to confirm. The workgroup status will be updated to "Blocked".

When new users attempt to login to a blocked workgroup, a message saying that 'the workgroup is under maintenance' will be displayed and users will not be able to login. The workgroup must be unblocked in WMS to allow users to login into the workgroup again. Active users who were using the system, when the workgroup was blocked, will get a session expired message and have to login again to use the workgroup.

To unblock a workgroup, click on the radio button to the left of the workgroup name, click on the Unblock button, then click OK to confirm. The status will be updated to "Not Blocked".